Return Policy
At LegalCode Store, we are committed to ensuring our customers are completely satisfied with their purchases. Our return policy is designed to be transparent and customer-friendly, balancing fairness and clarity.
Eligibility for Returns
We accept returns under the following conditions:
- Defective or Damaged Items: If the item you receive is defective or damaged upon arrival.
- Incorrect Items: If the item delivered does not match your order.
- Condition of Items: Items must be returned in their original condition, unused, and with all packaging and tags intact.
Timeframe for Returns
- All returns must be initiated within 50 days from the date of delivery.
- Returns requested after 50 days will not be accepted.
Return Process
To make a return, please follow these steps:
- Contact Customer Support: Email us at Legalcode.store@gmail.com or call us at +23409138669774.
- Provide Details: Share your order number, a brief description of the issue, and photos of the item (if applicable).
- Approval: Once your return is approved, you will receive a return authorization number and instructions on how to send the item back to us.
Refund Policy
- Refunds will be processed once the returned item has been received and inspected.
- Approved refunds will be issued via the original payment method within 7-14 business days.
- Shipping fees are non-refundable, except in cases where the return is due to our error (e.g., defective or incorrect items).
Exchanges
- Exchanges are allowed for items of equal or lesser value, subject to stock availability.
- If the desired exchange item is unavailable, you may opt for a refund or store credit.
Non-Returnable Items
The following items are not eligible for return:
- Customized or personalized items.
- Items purchased on clearance or final sale.
Shipping for Returns
- Customers are responsible for the return shipping costs unless the return is due to an error on our part.
- We recommend using a trackable shipping method to ensure your return is received.
Contact Us
For further assistance, please reach out to us:
- Email: Legalcode.store@gmail.com
- Phone: 23409138669774
We appreciate your understanding and cooperation in adhering to our return policy. At Legalcode Store, your satisfaction is our priority, and we’re here to assist you every step of the way.